FAQs

Below FAQ are some common concerns of our clients before purchasing the theme, if you have other questions, please just send it to support@staythereshop.com.
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What does the owl in your logo represent?
The owl is our symbol of precision and navigation. It embodies the essence of StayThere, guiding offroaders through challenges just as an owl navigates through the night.
How do I become a part of the StayThere community?
Joining our community is easy! Simply visit our website and sign up. Connect with like-minded offroaders, share your experiences, and stay updated on the latest from StayThere.
Are StayThere tie-down straps suitable for all types of cargo?
Yes, our tie-down straps are designed to be versatile and suitable for securing a wide range of cargo. Ensure you follow the product guidelines and weight limits for optimal performance.
Do you offer a warranty on your offroad products?
Yes, StayThere products come with a limited warranty. Please refer to the product documentation or contact our customer support for specific warranty details.
How can I track my order?
Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the status and location of your shipment.
Do you offer international shipping?
Yes, StayThere provides international shipping. Shipping costs and delivery times may vary depending on the destination. Please check our shipping information for details.

Q: What does the owl in your logo represent?

A: The owl is our symbol of precision and navigation. It embodies the essence of StayThere, guiding offroaders through challenges just as an owl navigates through the night.

Q: How do I become a part of the StayThere community?

A: Joining our community is easy! Simply visit our website and sign up. Connect with like-minded offroaders, share your experiences, and stay updated on the latest from StayThere.

Product Questions

Q: Are StayThere tie-down straps suitable for all types of cargo?

A: Yes, our tie-down straps are designed to be versatile and suitable for securing a wide range of cargo. Ensure you follow the product guidelines and weight limits for optimal performance.

Q: Do you offer a warranty on your offroad products?

A: Yes, StayThere products come with a limited warranty. Please refer to the product documentation or contact our customer support for specific warranty details.

Order and Shipping

Q: How can I track my order?

A: Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the status and location of your shipment.

Q: Do you offer international shipping?

A: Yes, StayThere provides international shipping. Shipping costs and delivery times may vary depending on the destination. Please check our shipping information for details.